AI-Based Decision Modeling and Mathematical Optimization - German

The digitization of existing processes in the customer journey is not enough — automated and customer-specific decisions are required.

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AI-based decision optimization, as represented by FICO software and algorithms, not only delivers improved client decisions that lead to higher portfolio profitability, but also deeper insights into the portfolio and its micro-segments.

  1. Determine for each individual customer and all possible decision options what expected value they can deliver.
  2. Use simulations to gain transparency about the expected portfolio results in order to facilitate and secure decisions about portfolio strategies, within existing internal and external restrictions as well as partly competing goals.
  3. Use mathematical optimization to determine the strategy that leads to optimal results within the given goals and restrictions, and to operationalize these within the (digital) process.
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