How financial services leaders are using enterprise intelligence to optimise efficiency ratios

Digital transformation needs to focus not just on automation but on smarter, faster, more profitable decisions throughout the customer life cycle. This involves creating a unified decision management infrastructure that enables people throughout the bank to access and use enterprise intelligence. This article shares nine ways to measure success in digital transformation and how seven leading banks realized improvements along these measures by taking a platform approach to decision management.

• Explore nine success factors for digital transformation and improving efficiency ratio
• Learn how seven financial institutions improved their efficiency ratio 
• Discover how a platform approach to decision management increases revenue and customer engagement while reducing costs