Utility communicators seek high-touch, high-tech blend
Finding the right message — about price increases, environmental regulation and other topics
Finding the right message — about price increases, environmental regulation and other topics — and managing customer perception about complex and sometimes controversial electric and gas issues remain perennial challenges. FICO provides omnichannel communications tools that help utilities communicate with both customers and employees in ways that build connection.
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.