How to Assess Your Decision Yield

What constitutes a good decision? Is it the outcome alone? The cost of executing that decision? The speed? How about the coordination of multiple decisions across different parts of your organization? Many organizations lack a consistent method for measuring and managing the performance of automated decisions. The result is that plans for decision process improvements that are vital to an organization’s growth are often made based on metrics that focus on only one dimension of the decision process, such as cost savings alone.