Asset finance company implements customer-powered collections

Customers are now empowered to "self serve" and manage their account via a channel and a time of their choosing.

Radial circle

Case Study

Collections success depends on the ability to contact and connect with delinquent customers and establish a productive dialogue. A European motor finance leader realized that standard operating procedures — auto dialers, oneway communications, demands for payment — weren’t going to help improve its vehicle finance collections portfolio.
Download your free Case Study
FICO may send me news & updates via email.
I agree to the Terms and Privacy Notice.

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.