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Client: BBVA Bancomer, a market leader in Mexico, with a 27% share of consumer wallet and 17 million credit and debit cards.
Challenge: Tackle the multi-channel, shape-shifting fraud threat without impacting the customer experience.
Solution: FICO Falcon Fraud Manager
Results: Credit card: Reduced fraud from 100 to 9 basis points. Debit card: Reduced by 70 basis points the first year. Online fraud: losses went down 80%; attempts were reduced by 50%