with a better browsing experience; allow us to assess, monitor, and improve the website’s
performance; and enable our partners to advertise to you. You may disable the cookies by changing
the settings in your browser, and you may tell us not to share your cookie data with third parties.
Rapidly growing St. Augustine, Florida-based Prosperity Bank faced the challenge of meeting high customer expectations for excellent customer service while maintaining consistency of decision making across its 18 banking offices throughout northern Florida. Bank executives Wayne Colee, senior vice president of consumer lending, and Beverly Pile, vice president of consumer underwriting, had experienced the value of score-based lending decisioning at other institutions, and intended to introduce that approach at Prosperity Bank.
Relying on score-based lending decisions helps us improve consistency, meet compliance requirements and reduce losses.”
—Wayne Colee, Senior Vice President, Consumer Lending, Prosperity Bank