Case Study UNICRE

Customer Management

"During these past years, when economic conditions in Portugal have shown slow growth, the TRIAD system has allowed us to minimize losses and increase our business revenues.” 

- Felismina Pinto, Deputy Manager, UNICRE 

• Challenge: Grow revenue and stay competitive despite deregulation of the banking industry and changing economic conditions
• Solution: FICO^® TRIAD^® Customer Manager
• Results: Increased balances by 10% and lowered 3-cycle delinquencies by 30% in the first year alone; improved customer service and operational efficiencies.