Case Study UNICRE
Better risk control helps Portuguese card issuer stay on top
Case Study
Customer Management
"During these past years, when economic conditions in Portugal have shown slow growth, the TRIAD system has allowed us to minimize losses and increase our business revenues.”
- Felismina Pinto, Deputy Manager, UNICRE
Challenge: Grow revenue and stay competitive despite deregulation of the banking industry and changing economic conditions
Solution: FICO® TRIAD® Customer Manager
Results: Increased balances by 10% and lowered 3-cycle delinquencies by 30% in the first year alone; improved customer service and operational efficiencies.
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Business as Unusual: Evolve the Customer Experience for your Best and Most Vulnerable Customers to Support their Financial Health - Portuguese
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Business as Unusual: Evolve the Customer Experience for your Best and Most Vulnerable Customers to Support their Financial Health - Spanish
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