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Client: Large Australian Bank*
Challenge: Needed to reduce banker escalations to the price desk for customer-specific requests while driving digital adoption.
Solution: FICO® Price Execution Solution for Deposits
Results: The client achieved superior market agility by implementing the deposit pricing engine to manage 800K+ price points. This dramatically reduced banker-initiated escalations to the back office by empowering them with the right prices for the right customers, maintained critical deposit balances while reducing rates by several bps, and significantly enhanced digital adoption by providing effective rates within the mobile channel.