Large financial services bank in Turkey
How a major bank in Turkey proactively tackled enterprise fraud with a customer-centric approach
Client: Major Turkish Bank
Challenge: Eliminate siloed fraud systems and restructure to create a centralized fraud department that utilizes an enterprise-wide solution combined with a customer-centric approach.
Solution: FICO® Falcon® Fraud Manager, FICO® Application Fraud Manager, FICO® Identity Resolution Engine, Advisory Services, FICO® Advisory Services
Results: After establishing the new centralized fraud team and software system, the bank was able to significantly reduce fraud losses across the entire organization and improve the customer experience around fraud detection and prevention.
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