Client: Top 5 Latin American financial services company
Challenge: Automate previously manual credit and offer processes to better serve customers and create money-saving operational efficiencies.
Solution: FICO® Centralized Decisioning, built with FICO® Blaze Advisor® decision rules management system and FICO® Decision Management Platform Streaming
Results: Reduce their go-to-market readiness by four times and achieve more than USD$500,000 in additional profitability in less than 12 months, even during COVID times. The success achieved in the credit and products department has created more efficient customer journeys, and is putting the bank on the path of building a customer-centric view.
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