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Santander Brazil spurs post-merger growth with Decision Management solution

Case Study

Learn about FICO's customer, Grupo Santander, concerning customer management. 

Client: Grupo Santander, a top-10 global banking group with focus in Europe and Latin America

Challenge: Grow credit card business and increase market share while controlling losses; integrate multiple sets of manually deployed strategies and rules into a single automated Decision Management solution.

Solution: FICO® TRIAD® Customer Manager

Results: Deployed authorizations strategies that boosted approval rates and line increase strategies that improved utilization, reduced delinquencies, increased customer satisfaction.