Client: TBC Bank, headquartered in Tbilisi, Georgia, has been in operation since 1992 and did US $1.97 billion in loan business in 2015.
Challenge: The bank wanted to replace an existing loan origination system with one that would enable process automation and greater efficiency while boosting customer sales and satisfaction.
Solution: FICO® Origination Manager
Results: Within two months of deployment, TBC Bank had cut some loan origination task times from more than a day to less than 15 minutes. Upsell and cross-sell acceptances increased, and the bank boosted profit and reduced bad debt exposure.
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