TELUS Strengthens Fraud Protection with FICO®

Leading telecommunications company deploys FICO® Application Fraud Manager to strengthen fruad protection and resilience

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Case Study

Client: Telus                                  

Challenge: Improve operational efficiency to help manage high volumes, combat the risk of subscription fraud, and ensure better customer experience.

Solution: FICO® Application Fraud Manager  

Results: The comprehensive fraud monitoring system gives TELUS a modular framework for rapid deployment, flexible data orchestration and customer profiling, streamlined customer onboarding, and better customer experience.                                               

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