Yarra Valley Water dramatically reduces application processing time with FICO® Blaze Advisor®

Yarra Valley Water is Melbourne, Australia’s largest water and sanitation business

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Case Study

Client: Yarra Valley Water is Melbourne, Australia’s largest water 
and sanitation business, with AUD$1 billion in annual revenue.

Challenge: Yarra Valley Water’s land development application processing solution could not keep up with increasingly complex applications, leading to delays of weeks or months for some projects.

Solution: FICO® Blaze Advisor® decision rules management system.

Results: Applicants receive an answer in as little as a few minutes, and Yarra Valley Water employees can easily update decision-making rules without IT support.

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