Yarra Valley Water dramatically reduces application processing time with FICO® Blaze Advisor®
Yarra Valley Water is Melbourne, Australia’s largest water and sanitation business
Client: Yarra Valley Water is Melbourne, Australia’s largest water
and sanitation business, with AUD$1 billion in annual revenue.
Challenge: Yarra Valley Water’s land development application processing solution could not keep up with increasingly complex applications, leading to delays of weeks or months for some projects.
Solution: FICO® Blaze Advisor® decision rules management system.
Results: Applicants receive an answer in as little as a few minutes, and Yarra Valley Water employees can easily update decision-making rules without IT support.
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