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Consumer Survey Spain — How do Fraud Checks Affect Online Account Opening?

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Do Your Fraud Checks Stop Customers Opening Accounts Online?

When opening new accounts, you must protect your organization from fraud while keeping legitimate customers happy. Get the balance wrong and you either risk significant loss or you give legitimate customers a poor experience that leads to:

Lower customer satisfaction scores
Abandonment of applications
Customer Attrition
Reputational damage

The balance needs to be finely tuned.

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Related Resources

Consumer Survey United Kingdom — How do Fraud Checks Affect Online Account Opening?

Do Your Fraud Checks Stop Customers Opening Accounts Online? When opening new accounts, you must protect your organization from fraud while keeping legitimate customers happy. Get the balance wrong and you either risk significant loss or you give legitimate customers a poor experience that leads to:

Consumer Survey Sweden — How do Fraud Checks Affect Online Account Opening?

Consumer Survey—How do Fraud Checks Affect Online Account Opening?

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