The Science of Call Success

Speech analytics in collection performance and compliance for first and third parties

Pricing Sheet
Radial circle

eBook

In Collections: People are your strength... You depend on your agents to talk with delinquent consumers and convince them to pay their bills. ...and your weakness Variation in agent skill and experience levels affect your ability to ensure regulatory compliance and deliver consistently high performance. Some agents are better at handling certain types of situations than others; how do you match them up to increase likelihood of call success? Analytics can help you raise compliance and performance of all your agents. It can help you deploy your resources where they will be most effective. Learn how.
Download your free eBook
Subject to the Privacy Notice I consent to FICO using my contact data provided above to contact me by phone or email to provide information regarding FICO, its products and services, and other similar FICO products and services.
I agree to the Terms and Privacy Notice.

Take the next step

Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.