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Intelligent communications and member self-serve help you scale the shifting economic, regulatory and social environment. In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for members to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense. Learn how one financial institution used intelligent omnichannel communications and member self-serve to collect 51% more debt than its current call center, at an even lower cost than an offshore alternative.