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Executive Brief
Based the recent Aite Report white paper commissioned by FICO, “Beyond the Call Center: Emerging Strategies for Collecting Consumer Debt,” this is one of three executive briefs that speaks to the biggest strategic trends in debt collection for large US lenders. In this Q&A, Arjun Bajaj, Senior Consultant for Applied Optimization at FICO, discusses the challenges facing debt collection leaders at large and dives into how lenders can overcome obstacles through more advanced collections analytics. Learn how leveraging data to guide decision-making and going off of basic business-driven or judgmental strategies can bring instant lift in the collection space. And discover how going a step beyond to leverage techniques like optimization can generate an additional 10%–30% lift in collections with the end goal of achieving balance in your strategies across all portfolios to maximize your returns potential.
Based the recent Aite Report white paper commissioned by FICO, “Beyond the Call Center: Emerging Strategies for Collecting Consumer Debt,” this is one of three executive briefs that speaks to the biggest strategic trends in debt collection...
That quote, from a collections executive at a large financial institution, perfectly encapsulates the challenge facing debt collection leaders at large. In the face of rising delinquencies and a looming change in the credit cycle, financial institutions are still much more likely to invest in analytics and technology that will generate new revenue and relationships than they are in capabilities that will drive improved debt collection.
Customers are increasingly going digital. The pandemic is likely to accelerate this shift. So how can identity proofing and authentication protect your organisation and keep your customers happy and safe? Join us for a complimentary web...
The Government of Canada has taken significant actions to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak including financial support, loans and access to credit for small and medium businesses. The go...