Can Your Collections Team Support Your New Compliance Framework?

Advanced Speech Analytics and Technology Drive Compliance

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Executive Brief

When it comes to collecting debt, compliance is at the front of everyone's queue. At the end of the day, compliance processes must be validated, standardized, communicated and fully integrated into collections and recovery workflows. To stay on top of regulatory change, you need to rapidly identify and learn from past mistakes, correct behaviors and engage effectively and efficiently with regulators. This brief examines what you can do on the technology front to help embed compliance into your business. It will show you how to turn compliance — regarded by many as a cost center — into a true business driver.
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