Collections and Recovery Compliance: A Call to Action

The "Age of the Consumer" Changes Everything for Collections

Executive Brief
Radial circle

Executive Brief

The operational environment for collections and recovery is ever-changing. It's more competitive than ever, more price sensitive, demanding and regulated. Traditional collection cost structure, which typically included the primary cost areas of phone, personnel and postage, has expanded to include the cost of compliance adherence. Debt buying continues to consolidate, increased regulation adds complexity to daily operations and litigation costs rise as contingency fees decline. Consumer Finance Protection Bureau (CFPB) oversight demands organizations communicating with consumers to collect debts comply in order to meet more stringent training, reporting and security requirements.
Download your free Executive Brief
Subject to the Privacy Notice I consent to FICO using my contact data provided above to contact me by phone or email to provide information regarding FICO, its products and services, and other similar FICO products and services.
I agree to the Terms and Privacy Notice.

Take the next step

Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.