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Fraudsters are as sophisticated and savvy as ever, using complex tactics to steal money and data. Areas of common fraudulent activity take place through inbound and outbound communications using voice and text. FICO has been helping organizations fight fraud for more than 60 years. Recently, our discussions have focused on how organizations can best use technology to reduce fraud associated with voice calls and text messages.
This Q&A will help you better understand how organizations can protect themselves against fraudulent communications.