Customer identity management and access control

How customer identity management and access control differ and why you need both

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Executive Brief

Knowing who you’re dealing with, especially in your digital interactions with customers, is an increasingly important capability for businesses. Financial and other regulated organizations have to be sure who their customers are when they sign up and at every stage in their lifecycle. They also have to ensure they secure their systems so only authorized users can access them. Both are vital and must be given appropriate priority.

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