EMEA Insights - Originations

Riding the digital wave with faster, smarter account opening

Digital wave
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Executive Brief

Consistently managing onboarding across all channels as smoothly and easily as possible is vital. To help businesses understand and address this challenge, FICO has commissioned independent research into consumers’ opinions about the account opening process. The results of this survey offer insight into your customers’ views to help inform how you successfully ride the relentless digital wave to deliver faster, smarter onboarding. 

  • More than 85% will now open digital accounts 
  • No more than 10 questions 
  • The theatre of security 
  • Biometrics point the way for 50.4% 
  • Digital literacy doesn’t equate to financial literacy 
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.