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Meet Carmen. She supervises the invoice processing team in a large university’s accounts payable department.
Carmen and her team are responsible for verifying and approving the continual flow of invoices from the university’s large, diverse pool of vendors. She knows they fulfill an important function in the exercise of the organization’s fiduciary responsibilities. Timely, accurate processing enables the university to take advantage of vendor discounts while avoiding the excessive and unnecessary costs of duplicate and erroneous payments — costs that directly impact the institution’s bottom line.