“FICO gives us the flexibility to adjust our decisioning strategies based on market shifts and changes in consumer buying behaviors. This has helped us build a healthy portfolio, while serving our customers’ needs for auto financing.” - Hyundai Motor Finance
Economic shifts and unstable work environments have made it more difficult to identify qualified buyers and responsibly grow vehicle loan portfolios. Consumer buying behaviors have changed with greater work-from-home modes and the digital experience has taken center stage in the buying process. With so much uncertainty, it’s never been more difficult to entice and close on new customers. As a result, it’s important to leverage refined customer insights to make prudent decisions for long-term growth and business stability.
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