Modernizing your collection system or continuing on your existing system is a question every organization faces—particularly now as technology has truly advanced. There’s been a sharp acceleration in modernization of collections systems, and organizations that want to improve their wallet share and remain competitive are considering the upgrade. But there are a lot of considerations and questions to ask before taking the plunge on a modern collections system. In this FICO Q&A, Nags Odedra talks with Ted London about ways to improve your collections operations, as well as how to start shopping for new systems.
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