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For most financial institutions, credit risk and fraud are two distinctly different departments. However, credit risk and fraud functions touch almost every point of the customer lifecycle—from marketing to origination to management to closure—including collections and recovery where required. Here, Liz Lasher talks about the continuum of credit risk and fraud, and how FICO helps banks to manage customer relationships across these functions, and throughout their lifecycle, in a more informed, profitable way.
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