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When it comes to managing their decisions, companies want to uncover opportunities, solve hard problems, innovate creative solutions, and ultimately create value. A decision hero makes this happen by looking at problems differently, doggedly pursuing solutions for the unsolvable and changing, and sharing new pathways to success.
Client: Several leading Chinese banks
Challenge: Maintain continuity of collection communications with few or no collectors while adjusting contact strategies to handle surging case volumes and rapidly changing business and social condi...
Join Washington policy experts, Leah Dempsey, Vice President and Senior Counsel for Federal Advocacy, ACA International and Daniel Nestel, Senior Director of Government Relations, FICO in a discussion of the current and future outlook of key legislative and regulatory issues confronting collections professionals.
Collection and recovery can be tough, and it’s not getting easier. Agencies are dealing with budget and headcount constraints, as well as pressure to make digital transformations with existing resources. At the same time, there’s an expect...
Modernizing your collection system or continuing on your existing system is a question every organization faces—particularly now as technology has truly advanced. There’s been a sharp acceleration in modernization of collections systems, a...