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Subscription fraud: The role of AI and machine learning

Executive Brief

Subscription fraud: The role of AI and machine learning

Executive Brief

Subscription fraud has become a serious concern in the communications industry, accounting for billions in losses. It occurs when a fraudster uses their own, a stolen, or a synthetic identity to obtain mobile devices and services with no intention to pay. In this Q&A, FICO Principal Scientist Derek Dempsey shares how AI and machine learning are solving problems in subscription fraud.