You’re competing to retain and build customer relationships in markets where consumer expectations rise every day. You want to outmaneuver companies that see themselves as being fundamentally in the business of disruptive, continuous innovation but want to keep consistent customer treatments. FICO® Strategy Director helps you win by bringing your current competitive strengths—best practices from FICO® TRIAD® Customer Manager and your own customer management strategies—into a modern, limber customer management solution. Choosing Strategy Director means endless flexibility to treat customers in micro-targeted ways and endless extensibility to combine new types of data, analytics, and solutions for continuous improvements in CX and operations.
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