Insurance Claims Fraud - Hot Topic Q&A

In the US, insurance fraud costs consumers at least $80 billion annually. But most claims are legitimate and the number one reason people leave their insurance company is that they are unhapppy with the way a claim has been handled. FICO insurance expert Scott Horwitz answers the burning questions insurers have on managing the delicate balance between claims fraud and excellent customer experience. 

• Understand the unique challenges insurers face when tackling fraud
• Learn how analytics can help you spot connected and organized fraud rings and repeat offenders.
• See how multi-channel customer communications provide both efficiency and superior customer experience