Advanced analytics are essential to achieving customer-centric operations, but they’re just one part of a solution. Companies often complain they’re “drowning in data” without being able to extract sufficient insights from it. But if you focus on analytics alone, you could end up drowning in insights, which isn’t much better.
In this Q&A session, we asked Bill Waid, General Manager, FICO Decision Management, how FICO® Centralized Decisioning and the FICO® Decision Management Platform work together to solve the challenge of turning data into business value.
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