Ask the Expert: Leading the Digital Revolution, Rather Than Falling Victim to It at BMO

In a recent special report on digital transformation, American Banker showcased BMO as a company who’s getting it right. The company in the midst of a multi-year digital revolution, and is revamping its existing databases, backend and processes to paint a complete picture its customers — a picture that, like their very lives, is constantly evolving with them. The result: more timely and more targeted customer engagements.