Fraud Reduction Case Study - How a Brazilian Local Network With Multiple Issuers Succeeded

FICO Falcon implementation that lead to a massive drop in fraud rates, improved customer experience and the ability to leverage a best-in-class solution.

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FICO World Presentation

In Brazil the card market is rapidly expanding, and ELO, a Brazilian local network/card scheme, has grown fast to meet the unique requirements of the market. But success is a magnet for fraudsters and the ELO fraud team found that they’d become an attractive target, particularly for criminals intent on card-not-present attacks. ELO needed a fraud solution that could scale as they did, offer them protection across their many products, protect customers both domestic and international and provide best-in-class analytics and scoring technologies. With a cloud deployment in mind and access to a consortia to deliver the power of data a must, ELO turned to FICO. In this presentation Head of Fraud Prevention, Lori Grandin will share the results of their FICO Falcon implementation that lead to a massive drop in their fraud rates, improved customer experience and the ability to leverage a best-in-class solution that resulted in them winning a FICO Decisions Award.

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