Out of the Shadows

Strategic priorities for a new, more diverse competitive financial services ecosystem

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Market Research

This white paper summarizes the strategic imperatives for US banks and credit unions in crafting a roadmap to respond to subtle, yet deeplyimportant disruptive trends around the emergence of shadow banking providers - fintech startups, large technology companies, merchante and others that are increasingly acquiring the attention, engagement and money of financial services customers. 

  1. Steer payments back inside your walls.
  2. Build a truly comprehensive view of your customers.
  3. Invest in an exceptional digital account opening experience.
  4. Automated savings tools are the new interest rate. Plan accordingly. 
  5. Focus on agile execution in the face of disruption. 
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