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Financial institutions understand that delivering excellent service increases retention and market share from their competitors. Customers want to be able to interact with their bank on their terms, from anyplace at any time. Offering this level of service is a challenge for banks that lack omni-channel communications and who struggle with organizational silos, slow and manual processes, and non-integrated legacy systems.
This webinar addresses the challenges of how to speed origination and booking processes, add real-time automated decisioning, and modernize all lines of business, without creating a new generation of siloed internal systems.
The webinar will cover:
Top benefits to attendees:
David Smith, Lead Consultant, Applications Line of Business, FICO
David Smith is an originations consultant at FICO with over 15 years of experience. David engages with and advises banks in regards to consumer and small business lending on a weekly basis. David’s expertise includes proficiency with FICO® Small Business Scoring Service (SBSS) which is recognized as the industry leader in assessing the risk of US small business credit applicants as well as FICO’s originations solutions.
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