FICO Identity Matters Podcast North America - Identity Theft, COVID-19 and Digital Acceleration

FICO's Expert Panel Discusses Our 2021 Consumer Banking Survey - What Do Customers Think About Identity Theft and How Their Identity is Checked?

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In this edition of the FICO Identity Matters Podcast our FICO experts discuss the results of our 2021 survey of 1,000 Americans and 1,000 Canadians, to find out what they think of how banks manage and protect customers' identities. Find out:

  • Bullet one: If COVID-19 has influenced how customers want to open financial accounts.
  • Bullet two: How worried people are by identity theft - and how it impacts younger adults.
  • Bullet three: If customers understand why they have to prove they are who they say they are.

Read the accompanying ebook North America Consumer Survey 2021 - Identity Proofing and Digital Banking

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