FICO Identity Matters - Views from 14 Countries on Identity Theft, COVID-19 and Digital Banking

FICO's Global, Expert Panel Discuss 2021 Consumer Banking Survey - What Do Customers in 14 Countries Think About Identity Theft and How Their Identity is Checked?

Blog Post
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Podcast

In this edition of the FICO Identity Matters Podcast we go Global as FICO experts from Europe, Asia and Latin America discuss the results of our 2021 survey of 14,000 people in 14 countries, to find out what they think of how banks manage and protect customers' identities. Find out:

  • If COVID-19 has influenced how customers want to open financial accounts.
  • How worried people are by identity theft - and how it impacts younger adults.
  • If customers understand why they have to prove they are who they say they are.

Read the accompanying blog: https://www.fico.com/blogs/identity-proofing-and-digital-account-opening-new-findings

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