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FICO Customer Communication Services for Insurance

Intelligent and automated customer engagement throughout the policy lifecycle

Product Sheet

FICO® Customer Communication Services for Insurance provides insurers with a cloud-based platform that leverages analytics and automation to energize customer engagement and outcomes. The platform bridges the gap between guidelines and action to deliver proactive and timely omnichannel communications that inform and guide policyholders, insureds, prospects and claimants through service events, renewals, claims and new policy acquisition.