When consumers apply for an account, your business isn’t the only one evaluating and making a decision. Origination is an audition. Many people apply in more than one place, and then judge what happens next. It’s not just the offer, but the quality of the experience in all of the interactions from the moment they hit submit. They think: “This is what it’s going to be like if I choose this company.”
FICO® Customer Communication Services helps you create audition-winning applicant experiences. This intelligent omnichannel communication manager boosts completion rates and approval volumes while lowering customer acquisition costs and improving regulatory compliance.
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