FICO Customer Communication Services Module

Web & SMS Collections: Make paying easier than not paying

Market Intelligence
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Product Sheet

Anyone can fall behind on a payment. When it happens, many consumers appreciate a quick, effortless way to resolve the problem on their own. Use the online and mobile channels they prefer to give them instant payment options as well as ways to set up payment plans or make alternative arrangements. The rewards include higher collected amounts, lower losses and collection costs, and the opportunity to retain and earn the loyalty of valuable customers.
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