FICO® Customer Level Models

The FICO™ Customer Level Model development service provides powerful predictive models that use all available data for a customer across multiple accounts and products to measure the likelihood of specific future behaviour within a given time horizon. Customer Level Models have been shown to provide a 3% to 10% increase in predictive power compared with account level models—resulting in more appropriate customer treatments and improved loss reduction. FICO has completed dozens of successful Customer Level Model developments for financial services clients around the world, as well as supporting their deployment within FICO Decision Management systems.