FICO® Engagement Analyzer
Improving debt collection performance with speech analytics
Product Sheet
Balancing profitable debt collection with regulatory compliance is challenging, whether you’re a credit issuer, agency or other organization that needs to collect debt. FICO® Engagement Analyzer uses award-winning speech analytics to address debt collection challenges, and has been able to help organizations achieve substantially increased revenue performance and compliance by improving live agent best practices in their interaction with debtors.
Download your free Product Sheet
White Paper
Five Ways to Improve Your Collections and Recovery Rates
White Paper
Better Collections Performance in a Time of Crisis
Case Study
HBOS refines outsourced debt collection with FICO
Case Study
The National Bank of Australia transforms collections to prepare for a changing economy
Take the next step
Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.