FICO® Engagement Analyzer ― Portuguese

Improving Debt Collection Performance Using Speech Analytics

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Product Sheet

 Balancing debt recovery with compliance with regulatory requirements is difficult, whether you are a creditor, collection agent or other organization that needs to recover outstanding balances. FICO® Engagement Analyzer uses renowned speech analytics to address debt recovery challenges and has helped organizations achieve significant improvement in revenue and compliance by improving collection agents' best practices in their interaction with debtors.

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