FICO® Customer Communication Services – Fraud

Simultaneously improve account protection and customer experience

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Solution Sheet

Fraud protection and account security are among the top reasons consumers select financial services — and abandon them when disappointed. At the same time, consumers have rising expectations for convenience, speed, ease and control in all their interactions with providers. You can meet both sets of expectations by complementing the intelligence of your fraud detection system with intelligent omnichannel communications that perform the “last mile” of real-time fraud management. You’ll earn customer trust and loyalty while reducing attrition rates, fraud losses and operating costs.

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.