What’s New in FICO® TRIAD® Customer Manager 9.1

Greater value, efficiency and productivity

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Solution Sheet

As a technological breakthrough more than 20 years ago, FICO® TRIAD® Customer Manager quickly became the system of choice for credit customer management for financial services firms, as well as credit grantors in retail, telecommunications and other industries. Today, TRIAD Customer Manager supports more than 50 billion customer decisions per year — decisions that produce positive results. Businesses using TRIAD Customer Manager realize an average of 25% to 30% gains in revenue, 15% to 25% reductions in bad debt, and improved customer loyalty and satisfaction. No wonder 65% of the world’s credit card issuers today rely on TRIAD Customer Manager for generating profitable customer management.

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