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2025 State of Responsible AI in Financial Services: Unlocking Business Value at Scale

How AI and technology leaders in financial services are unlocking business value through Responsible AI.

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Survey Results

AI in financial services has reached a turning point. Our latest global survey of 254 C-suite AI and technology leaders reveals that Responsible AI is no longer a “nice to have”—it’s a proven driver of business value. But scaling AI responsibly isn’t easy.

This exclusive report explores how AI standards, alignment on AI initiatives, and unified platforms are enabling financial services firms to reduce risk, accelerate innovation, and deliver measurable returns.

What You’ll Learn

  • The business case for Responsible AI. Why decision intelligence and Responsible AI standards now outrank generative AI as top investment priorities.
  • Closing the AI Standards Gap. Practical steps to strengthen monitoring, governance, and explainability.
  • Where organizations are falling short on their AI implementation. Only 12.7% of organizations have fully integrated AI development and deployment standards; just 5.2% of AI and technology leaders report strong AI to business alignment.
  • The Unified Platforms advantage. How shared AI platforms and cross-functional collaboration can boost ROI by 50% or more.

Between growing regulatory pressure, rising competition, and an evolving technology landscape, the winners will be those who operationalize Responsible AI. This report identifies three key enablers of Responsible AI for delivering lasting business impact.

Download the report now to see the opportunities shaping the next phase of AI maturity in financial services. 

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