Collecting Debt in the Pandemic - Interview with Bruce Curry
What are the most successful ways to contact customers about overdue debt in the middle of a pandemic?
Video
Bruce Curry, collections VP at FICO, has seen firsthand what's working and what isn't. In this six-minute interview with Business Reporter, he shares his thoughts on the importance of better communications strategies.
For more information on managing debt collection in the current crisis, visit the FICO Blog. Learn more about how analytics can help debt collectors manage through the COVID-19 debt tsunami: fico.com/covid-collections
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