Digital Jane: Telecom Empathetic Collections - FICO World 2024
Digital Jane Series 3, Episode 2: Telecom Empathetic Collections
Video
Abbie, Zing Telecom’s VP of Global Services needs to improve collection dollars as delinquency rates are on the rise. Abbie and her team use FICO Platform to automate Zing’s collection process. See how Abbie increases payments collected while increasing customer loyalty.
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